Navigation

Policy

Mind Body Tribe (Living Loving Learning)

MBT are dedicated to an ethos of collaboration, continual learning, health, happiness and healing. We like to share knowledge to promote human wisdom to help the world and all those who depend and live here. 

“When we know better, we do better, always aim to learn from every situation.” Lynnes Schulze

“Do the best you can until you know better. Then when you know better, do better.” – Maya Angelou

Policy

General

  1. If you find yourself unable to attend an event, please alert us as soon as possible.
  2. All bookings are non refundable or transferable.
  3. MBT may consider extenuating circumstances at their discretion. (This may include transfer of a booking to another event or tribe member.)
  4. MBT reserve all rights in all our events, classes, and sessions. This includes right of entry and discontinuance.
  5. MBT are committed to sharing knowledge/positive change and will do all we can not to cancel an event, session or class. MBT will notify Tribe members booked in of any changes.
  6. MBT reserve the right to swap out the Tribe Leader running the event, class or session, however will notify you of any changes.
  7. We encourage you to wear light comfortable, suitable clothing, that allows maximum movement for you event/session. If you are not sure please ask. You may wish to bring something warm to wear or a blanket, if required.
  8. Please bring your mat, bolsters, towel, equipment or check with MBT staff or the event location if they are available hire or free of charge. Not all locations have shower facilities. If required, please check and bring your own towel.
  9. Please ensure you stay hydrated and check if the location has water or food for sale or please bring your own.
  10. Please plan your journey in advance as MBT staff may not be available on the day to help with directions.
  11. Please refrain from chewing gum or wearing perfume or heavy scents in the yoga studio or event venue.
  12. Please do not assist other students during session/class/event unless instructed to do so.
  13. We encourage connection, networking and friendship in our tribe. Please use the time before, during break time or after the event to socialise. Please be respectful during the session/class/event with appropriate conversation volume or silence. Please don’t speak with the Tribe Leader is speaking.
  14. Please put any feedback, compliments, complaints, concerns in writing to admin@MindBodyTribe.com. We are committed to continual service improvement.

Events (Workshops, Holidays, Training)

  1. Deposits are not refundable.
  2. Any booking changes will incur a £25 administration charge.
  3. In the event of the cancellation of an event by MBT, you will receive an event credit or refund.
  4. If MBT need to move an event from its advertised venue and / or the date is changed, your payment will remain valid, if you wish to attend the rescheduled event. If not you will receive an event credit or refund.
  5. We have events that are labelled as Guaranteed Run to give you added assurance when taking annual leave and arranging you schedule.
  6. Please turn up 15min before the event for registration. Please allow for traffic and finding the location. You may not be allowed to enter the event if late.

Classes, 1 to 1 Sessions/Treatments/Therapy

  1. Block bookings offer a discounted rate for paying in advance and as such are non-refundable.
  2. One to One session and class cards are only valid for 3 months. It is your responsibility to ensure you have used them within their validity period.
  3. Short extensions to ticket expiry dates may be granted only in exceptional circumstances, at MBT’s discretion.
  4. All classes/session once booked can only be rescheduled with 48 hour notice.
  5. Cancellation within 48 hours as well as non-attendance on  the day are chargeable at the full rate or (if paid in advance) are  completely non-refundable.
  6. Lessons  within the block cancelled by us will be offered on a suitable alternative date.
  7. We are committed to our classes being a positive, healthy experience for every student. If something is not working for you, please let us know. We welcome all constructive feedback. We like to learn too. 🙂